British Airways Contact Information

A lot of people seem to be having problems with British Airways this summer, specifically with bags being mislaid or lost in transit when travelling through Heathrow. It can be hard work trying to track them down and get help from the relevant people. Here are some numbers and addresses you might need if your bags don’t turn up at your destination.

British Airways – UK
General Enquires Tel:0870 850 9 850
Customer Relations Tel:0870 850 9 850
Customer Relations Fax:+44 (0)20 8759 4314
Lost Baggage Trace Tel:08457 222 767
Baggage Claim Tel:0870 850 9 850
Baggage Claim Fax:+44 (0)20 8759 4314
British Airways Customer Relations and Baggage Claims Address: PO Box 5619, Sudbury, Suffolk, CO10 2PG

British Airways Plc Head Office Address: Waterside, PO Box 365, Harmondsworth, Middlesex UB7 0GB

British Airways – USA
General Enquiries Tel:1-800-AIRWAYS
Customer Relations Fax:+1 347 418 4395
Baggage Claims Tel:1 800 828 8144
Baggage Claims Fax:+1 347 418 4395
BA Customer Relations and Baggage Claims Address: PO Box 690098, East Elmhurst, NY 11369-0098